We’re a Hispanic-American owned business employing more than 150 people delivering janitorial services, supplies, and equipment to our Military, Federal Government, State Government, Local Municipalities, and Corporate Community.
Camacho Equipment & Janitorial Supplies, Inc. makes it possible for customers to realize their expectation for high-quality janitorial services, equipment, and supplies in Military, Corporate, Airport, Healthcare, State, and Federal Government.
What makes us different from other companies is that we out-perform the competition by providing superior service and ensuring 100% customer satisfaction. We use state-of-the-art technology to stay at the forefront of our industry and we follow through on commitments, deliver ahead of schedule, and exceed customer’s expectations. That’s the Camacho way!
Vision, Mission, Values
Camacho Equipment & Janitorial Supply, Inc. is committed to pursuing business and delivering service that supports our vision, mission, and values:
Vision – To experience national growth as the contractor of choice for customers wanting our services and products, while being a positive leader and influence for the local community, and adhering to the highest quality standards of our industry.
Mission – Provide high performance services to obtain 100% satisfaction from our customers.
Teamwork: Work together as a unified team sharing a common goal.
Integrity: Conduct ourselves & our business with utmost integrity.
Results: Achieve the highest quality standard practical.
Camacho Equipment & Janitorial Supply, Inc. envisions itself as an industry leader at the forefront of technology, using sophisticated, state-of-the-art cleaning equipment, supplies, and procedures delivering the highest quality standard attainable for its customers.
Our mission – Provide high performance janitorial service, equipment, and supplies to obtain the highest level of satisfaction for our customers.
We are committed to minimizing the environmental impact of our activities on the health of people and the natural environment.
Our environmental conscious posture provides the framework for establishing our Green Cleaning objectives:
- Purchase and use Green materials, supplies, solutions, and equipment to the maximum extent possible.
- Communicate our goals and objectives to employees, customers, and the public.
- Regularly review our activities in comparison to our objectives to discover and adopt best practices.
- Deliver services that don’t negatively impact the environment.
- Minimize waste and improve productivity.
Jesse Camacho has led a successful business in the greater Indianapolis area for more than a decade. Outstanding customer service has always been, and is still, his top priority. His company offers janitorial supplies and services to a widely diversified customer base, including Airports, Schools, Federal and State Government buildings, Military bases, Hospitals, Attended care homes, and Manufacturing facilities.
The Goal is Customer Service
From the “Catalyst,” the quarterly publication of the Indy Chamber:
“Since I was a kid in the Bronx, I always wanted to have my own business.” But it wasn’t until moving to Goshen, Indiana and subsequently to Indianapolis that Jesse Camacho finally found the right opportunity.
He has methodically developed a loyal, satisfied client base in the Supply industry by providing over-the-top customer service, “We like to ‘out-service’ our competition.” These loyal customers trusted Camacho so much that they regularly share trade/sales/business techniques and tips with him.
It was this constant sharing of ideas that led Jesse to participate in the HBC Mentor/Protege program. “When we first sat down with him, we identified the most important sales goal: Double their revenue” indicated mentor Scott Miller, President of Mainscape, “We’ve helped them understand that they need to segment their current customer base and go after bigger accounts—those that are earning them the most revenue.” Their relationship has been well-structured. Miller has assigned benchmarks (sales and service) every month and Jesse is diligently applying these new lessons right into practice.
“We are focusing on a business structure that incorporates strategic networking. We want to be smart about how we acquire new customers and keep a sharp eye on profit margins,” Jesse said. Miller takes pride in offering guidance to small businesses like Camacho. “You can get lonely out there by yourself, you need a friend to guide you—whether you’re Hispanic or not.” Miller has also benefited from Jesse Camacho’s Latino background, “We’ve also learned from Jesse on how to relate to our growing Hispanic employee base.
Jesse Camacho concludes, “This is a valuable process. Now I feel confident that I can give my customers the service I’ve always wanted to give them.”