We’re a Hispanic-American owned business employing more than 150 people delivering janitorial services, supplies, and equipment to our Military, Federal Government, State Government, Local Municipalities, and Corporate Community.
Camacho Equipment & Janitorial Supplies, Inc. makes it possible for customers to realize their expectation for high-quality janitorial services, equipment, and supplies in Military, Corporate, Airport, Healthcare, State, and Federal Government.
What makes us different from other companies is that we out-perform the competition by providing superior service and ensuring 100% customer satisfaction. We use state-of-the-art technology to stay at the forefront of our industry and we follow through on commitments, deliver ahead of schedule, and exceed customer’s expectations. That’s the Camacho way!
Vision, Mission, Values
Vision – To experience growth as the contractor of choice for customers wanting our services and products, while being a positive leader and influence for the local community, and adhering to the highest quality standards of our industry.
Mission – Provide high performance services to obtain 100% satisfaction from our customers.
Values – Teamwork: Work together as a unified team sharing a common goal; Integrity: Conduct ourselves & our business with utmost integrity; Results: Achieve the highest quality standard practical.
Environmental Posture
We are committed to minimizing the environmental impact of our activities on the health of people and the natural environment. Our environmental conscious posture provides the framework for establishing our Green Cleaning objectives:
- Purchase and use Green materials, supplies, solutions, and equipment to the maximum extent possible.
- Communicate our goals and objectives to employees, customers, and the public.
- Regularly review our activities in comparison to our objectives to discover and adopt best practices.
- Deliver services that don’t negatively impact the environment.
- Minimize waste and improve productivity.
Quality of Services
Quality is of paramount importance toward achieving our mission and the quality of service we provide is the primary determinant of our value to the customer.
Our objectives are to ensure quality standards are consistently met at the point of delivery; develop mutually beneficial partnering relationship with our customers based on shared expectations; provide the highest quality of service to ensure 100% customer satisfaction; and provide continual employment opportunities for our community.
We utilize performance based cleaning and work schedules are customized to meet the need of the cleaning requirement. The purpose of the customized schedule is to manage cleaning efforts to maintain expenditures and still provide the quality service that our customer expects. The service plan is unique to each location; however, standardized work instructions dictate task completion processes.
We employ a Quality Control Specialist to validate the quality of our services. The Quality Control Specialist inspects to compare the quality of service we provide to the performance quality standards of the contract. Our inspection process is designed to identify existing or emerging performance problems prior to the performance level becoming unacceptable or noticeable.
We use data collected from our inspections to identify trends, critical areas, and opportunities for improvement. In the event that a service deficiency is identified, we will respond rapidly to ensure the gap is filled and service is provided as expected.
We strive to learn of, and follow, best practices as new and improved methods for delivering services are discovered. Camacho Janitorial fosters a continuous improvement culture whereby, anyone, at any time, can submit recommendations that might enhance our service to the customer or improve the process by which we deliver our services.
We believe in presenting a professional appearance, so every employee is provided distinctive uniform and Identification badges for wear and use when providing services. Employees are screened with police checks and background investigations for many of our contracts, ensuring a dependable and honest workforce. We train every employee on positive characteristics and attitudes which make work a positive and rewarding experience.
We value clear, concise, open, and honest communication, and we expect our team to speak with one voice; that’s “The Camacho Way!”