We are a Hispanic-American and Veteran owned business. We deliver janitorial service, supplies, and equipment to our Federal, State, and City governments, and the Corporate Community.
Camacho Facilities Services makes it possible for customers to realize their expectation of high-quality janitorial service, equipment, supplies, and 100% customer satisfaction.
Our company provides superior service, which makes us stand out from other companies.
We stay at the forefront of our industry and we follow through on commitments, deliver ahead of schedule, and exceed customer expectations.
Vision, Mission, Values
Vision – To experience growth as the contractor of choice for customers wanting our service and products, and adhering to the highest quality standards of our industry.
Mission – Provide high performance service to obtain 100% satisfaction from our customers.
Values – Teamwork: Work together as a unified team sharing a common goal; Integrity: Conduct ourselves & our business with utmost integrity; Results: Achieve the highest quality standard practical.
Environmental Posture
Our company minimizes the environmental impact of our activity on the health of people and the natural environment. Our Green Cleaning objectives:
- Use Green materials, supplies, solutions, and equipment to the maximum extent possible.
- Communicate our goals and objectives to employees, customers, and the public.
- Regularly review our activities in comparison to our objectives to discover and adopt ‘best practices’.
- Minimize waste and improve productivity.
Quality of Services
Quality is of paramount importance toward achieving our mission, and the level of service we provide is the primary determinant of our value.
We consistently provide quality service at the point of delivery and we develop a partnering relationship with our customer.
We use the Performance Based cleaning concept. We customize work schedules to meet the need of the cleaning requirement. The purpose of a customized schedule is to manage cleaning efforts to obtain the quality of service our customer expects.
A Technical Plan for Service, defining task and frequencies, is created.
Standardized work instructions guide our team in their daily work.
Inspectors compare the quality of service we provide to our performance quality standards. Our inspection process identifies emerging performance issues prior to the performance level becoming noticeable.
We use data collected from our inspections to identify trends, critical areas, and opportunities for improvement.
We implement best practices and improved service processes.
Our company fosters a continuous improvement culture.
We appreciate recommendations for enhancement or improvement to our services from anyone, at any time.
We believe in presenting a professional appearance, so every employee wears distinctive uniform and Identification badges when providing service. Our screen our employees to ensure an honest workforce. We train every employee on positive characteristics and attitudes which make work a positive and rewarding experience.
We value clear, concise, open, and honest communication, and we expect our team to speak with one voice.
“The Camacho Way!”